Tournament Services & Ticketing Manager

About SPORTFIVE

SPORTFIVE utilizes the unique emotional power of sports to create and enable pioneering partnerships in sports. By delivering responsible commercialization, full-service solutions and long-term value for all stakeholders in sports, SPORTFIVE strategically and creatively connects brands, rightsholders, media platforms and fans by leveraging a global network paired with decades of experience and entrepreneurial spirit. As a market leader with customer centricity and vast data intelligence at its core, SPORTFIVE leads the sports business into the future through its digital solutions and aims to be the most progressive and respected partner in sports. 

SPORTFIVE is one of the largest global sports marketing agencies, with 1,200 local experts based in 15 countries active in football, golf, e-sports, motorsport, handball, tennis, American football, World Cup, Olympics and many more. 

Job Title: Tournament Services & Ticketing Manager – Golf Events Division

Primary Work Location: Myrtle Beach, SC

Please note: Some job boards may incorrectly display the location as Scottsdale, AZ.

Team and Job Overview

The Golf Events Division provides management and consulting services to over 30 professional events. It owns and operates Five (5) golf programs in their totality:

• • Mrytle Beach Classic (PGA TOUR)
  • ISCO Championship (PGA TOUR)
  • The American Express (PGA TOUR)
  • Puerto Rico Open (PGA TOUR)
  • LECOM Suncoast Classic (Korn Ferry Tour)

The Tournament Services & Ticketing Manager will be based in Myrtle Beach, SC and will play a key role in the year-round planning and execution of the Myrtle Beach Classic, while also supporting ticketing strategy and operations across SPORTFIVE’s owned and operated golf events.

The position will be responsible for tournament services functions including sponsor fulfillment and activation, hospitality, CRM management, volunteers, social media, player courtesy cars, Pro-Am events, ticketing, credentials and access management. In addition, the role will help create, implement, manage and troubleshoot ticketing and credential processes, support ticket revenue growth and new business opportunities, and coordinate with tournament leadership, ticketing providers and the PGA TOUR.

The Tournament Services & Ticketing Manager will work closely with Tournament Directors, individual tournament staffs and SPORTFIVE leadership. The position reports directly to the Tournament Director of the Myrtle Beach Classic and works in close coordination with the SPORTFIVE’s Executive VPs through a dotted-line reporting relationship.

Essential Job Responsibilities

• Manage tournament services and operational planning for the Myrtle Beach Classic, including sponsor activation, hospitality, volunteers, Pro-Am events and player courtesy cars.
• Oversee the tournament’s ticketing platform, credentialing processes, admissions operations and on-site ticket distribution.
• Serve as a ticketing resource across SPORTFIVE’s owned and operated golf events, adapting processes to meet individual event needs.
• Partner with tournament leadership to develop ticket sales strategies, marketing campaigns and new revenue opportunities.
• Coordinate with ticketing providers, the PGA TOUR, vendors and internal teams to support event execution and contractual requirements.
• Manage corporate client communication, sponsor fulfillment and relevant information in the CRM.
• Prepare ticketing reports and provide sales, fee, tax and disbursement information to the Finance team.
• Support tournament communications and promotional efforts, including email campaigns, social media and spectator information.
• Recruit, schedule and oversee ticketing staff, interns and volunteers as needed.
• Provide on-site operational support during tournament advance and tournament week.

Minimum Qualifications

• Bachelor’s degree in Sports Marketing/Management, Marketing, Management, Communications or a comparable field preferred.
• 3-5 years of experience in sports marketing, events, client hospitality, tournament services and/or ticketing.
• Strong organizational, communication and project management skills.
• Ability to manage multiple priorities and collaborate with clients, vendors and internal teams.
• Proficiency in Microsoft Office

Preferred Qualifications

• Experience with professional golf events, sports hospitality or sponsor activation.
• Experience using ticketing, credentialing and CRM platforms
• Experience supervising event staff, interns or volunteers.

Job Requirements

• Some manual labor will be required, including lifting boxes, gift assembly and event set-up support.
• Must be able to work extended hours and weekend shifts as required, particularly during tournament advance and tournament week.
• Must have a current driver’s license.
• Travel to other SPORTFIVE golf events may be required based on project and ticketing needs.

Our Hiring Process: Every application is reviewed by a real person. We do not use AI to screen or make decisions on candidates. Because we give each submission genuine consideration, response times may vary. Because we cannot communicate with each applicant individually on the status of their resumse, we use automated emails to keep applicants updated. Thank you for your interest in joining SPORTFIVE.

Benefits
Working at SPORTFIVE provides a comprehensive suite of benefits including medical, dental, vision and retirement savings. 
Affordable employee medical premiums starting at $30.90 per month (highest deductible) to $165.77 per month (lowest deductible).
Employees start at 10 vacation days per year (increasing with seniority) plus 20 paid holidays.
401(k) with matching up to $4,000 per year. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.